Rue des Parfumes: Magento Site Issues Fixing and Ongoing Maintenance

Rue Des Parfums sells a large range of inexpensive perfumes for ladies, men, children, and newborns. The customer runs its online eCommerce website on Magento. Eventually, customers started to see database errors on the website. This became a major roadblock to the client’s success. Team Zehntech took on Magento site maintenance as a business challenge. We fixed the security issues and improved the performance and user experience of the website. See our web development services.

Data breaches have become common in recent years. They change every aspect of the networked domain. Such breaches demand costly repairs or replacements. According to Accenture in April 2021, the average cost of a malware attack is USD 2.6 million. The customer saw similar malware risks in the website’s database, where the script had become corrupted. As a result, they were losing their customers’ trust. Ultimately, this started affecting business growth.

First, we analysed the website’s backend, servers and database. We also ran a critical Magento website audit. The analysis showed that some malicious operations had been carried out in the database. Then we found the point where it started. Next, our Magento team fixed those issues at the core of the website. They also added security measures to protect the database from future attacks.
Along with that, we did ongoing maintenance on the website. For example, we updated the content on the web pages and made some UI changes to the homepage. We also made other changes as required.

Because of the security issues in the website’s database, the client faced a data breach. By resolving the issues, we helped the client regain the trust of their customers. We also secured the database against such malware attacks. As a result, the client has increased operations and achieved business growth.