Odoo support and maintenance from engineers who know your setup.
We look after Odoo Community, Enterprise, Odoo Online and Odoo.sh systems. Each request goes to a functional, technical or server specialist, and routine maintenance keeps problems from starting.
A 30-minute call with an Odoo engineer.
Support for every layer of your Odoo
Functional support
Configuration errors, workflow questions and issues after updates.
Technical support
Bug fixes, custom module issues and version conflicts.
Server support
Monitoring, security patches, server upgrades and hosting advice.
Upgrades and changes
Version upgrades, data migration and small enhancements.
Preventive maintenance
Scheduled checks, alerts and fixes that stop issues before users notice.
Corrective maintenance
Root-cause fixes when something breaks, with escalation for critical issues.
What happens when you raise a request
Raise it your way
Email, phone or chat on your registered channel.
Routed to a specialist
Functional, technical or server, depending on the issue.
Fixed and tested
We fix the issue and test it before it reaches production.
Prevented next time
We find the root cause and add checks so it does not return.
Clients we support
Customization and support for an industrial manufacturer
Odoo was partly in place, but inventory control, order tracking, product lifecycle and billing were missing, and reporting was hard.
Long-term Odoo partner for a Swiss software company
Their Odoo setup did not support the way they worked, which caused errors, wasted effort and a need for third-party integrations.
Odoo as the backend for a car rental app
The customer app ran on Flutter while operations ran on Odoo, with no reliable link between them.
Common questions
Which Odoo setups do you support?
Odoo Community, Enterprise, Odoo Online and Odoo.sh, including systems we did not build.
How do I contact support?
Through your registered channel: email, phone, WhatsApp or chat. Each request is routed to the right specialist.
How fast do you respond?
Response and resolution times are set in your service level agreement, based on the priority of each request. Critical issues can be escalated.
Can you support an Odoo system built by someone else?
Yes. We start by reviewing the setup and custom modules, then support it like our own.